Description

Avaya 9641GS IP Deskphone Dubai

The Avaya 9641GS Dubai IP Deskphone offers a compelling blend of competitive pricing and high performance. It features a vibrant color graphical display and a large capacitive touch screen, ensuring an intuitive user experience. With high-definition audio quality, Gigabit Ethernet capability, and an additional Ethernet port, this deskphone is designed to meet the demands of modern business communication. Furthermore, it supports up to three expansion modules, each with 12 or 24 buttons, enhancing its functionality.

Utilizing your enterprise IP Network, the Avaya 9641GS Dubai delivers advanced voice communications seamlessly from your headquarters to remote locations and individual users. It integrates smoothly with Avaya Aura® and Avaya IP Office™ platforms, adopting an evolutionary approach to optimize communications. Its flexible architecture maximizes your existing investments and adapts to evolving business requirements, making it a future-proof solution for dynamic organizational needs.

Features

Avaya 9641GS Dubai boasts of improved touch technology; Capacitive touch for fast, light, and accurate response.
Delivers high definition audio that will delight any employee, particularly those who spend a lot of time on the phone and / or frequently have multi-party conference calls.
Facilitates access to information through an easy-to-read, high resolution color display.
Speeds completion of common tasks with intuitive prompts on the touchscreen and easy one-touch access from the “home” screen to other applications.
Avaya 9641GS Dubai supports enhanced productivity by improving call control and management through a graphical display that anticipates user intentions and makes contextual menus, prompts and instructions easy to read.
Supports reduced energy consumption and costs through Power-over-Ethernet Class 2 design with “sleep mode”.

Avaya Collaboration Experience

Avaya Collaboration Experience on the Avaya 9641GS Dubai Deskphone (SIP version only) takes advantage of the large, color display to deliver touchscreen calling and easy access to a select group of features that are critical to collaboration, including:

Microsoft Exchange Integration: Download up to 250 contacts from Outlook into the phone’s directory. Have calendar reminders appear on the screen of the phone.
Consolidated Phonebook / Call-IM History: Store up to six phone numbers for up to 250 contacts and see a history of recent calls and IMs for each one.
Avaya Aura® Conferencing: Use the touchscreen interface to set up a call, add / drop participants, hold a sidebar conference, make another call, send an IM—all while the conference call is in progress.
Presence: Combine with Avaya Aura® Presence Services to see the presence status of your contacts and to advertise your own status.

Contact Center Model

Software for Avaya 9641GS Dubai designed for contact centers takes advantage of the touchscreen to simplify access to a range of features for enhancing agent productivity, such as handling greetings, monitoring calls in the queue, updating status and quickly completing many other day-to-day tasks. An optional contact center faceplate (eliminating the handset) and / or dual headset adapter make it a valuable addition to any contact center

Specifications

Hardware

Color display 5” diagonal 4.4inches x 2.5 inches (110.9mm x 62.8mm)
Configurable line appearance / feature key buttons
Capacitive touchscreen for high accuracy and light touch
4 position adjustable tilt display
Permanently-labeled feature buttons: speaker, mute, headset, contacts, home, history, message, phone, forwarding, volume (separate volume levels in handset, speaker, ringer, and headset)
Red LEDs for speaker, mute, headset, message and history
24 administrative buttons with 5 lines displayed (configuration dependent)
Wideband speakerphone
0-5 Softkeys
Ergonomic hearing aid compatible handset supporting TTD acoustic coupler
Message waiting indicator
360-degree visual alert for incoming calls and voicemail
Rich, classic, alternate ringtones
Reversible wedge-stand for desktop or wall-mount use and dual-position flip stand
Headset jack with EHS, supported by compatible headset vendors
Integrated Bluetooth headset support (H.323 only)
Ethernet (10 / 100 / 1000) line interface
Secondary Ethernet (10 / 100 / 1000) line interface
IEEE PoE 802.3af class 2 device

Software

SIP protocol support on Avaya Aura Platform
323 protocol support
Standards-based codec support: G.711, G.726, G.729A / B G.722 (G.726 is not available in SIP)
Supports the following languages: Arabic, Brazilian Portuguese, Simplified Chinese, Dutch, English, Canadian French, Parisian French, German, Hebrew, Italian, Japanese (Kanji, Hiragana and Katakana), Korean, Latin American Spanish, Castilian Spanish, and Russian